How to set up MX records (standard config)

You will need to point your MX records to the servermx mail servers to start sending and receiving emails. To achieve this, you need to modify the MX records on your DNS control panel.

To do this you have to follow these steps:

  1. Login in to your DNS control panel.
  2. Locate the page on which you can update/add the domain MX records. The page is sometimes named like "Name Server Management", "DNS Management", or "DNS Advanced Settings".
  3. If you have any existing MX records entries, you need to remove them.
  4. Left blank the Name/Host.
  5. Add the MX records exactly as the values in the following table.
  6. Specify the priority as the values in the following table.
  7. The TTL (Time To Live) is the time this record is valid, we suggest an hour (3600 s)

 

Name/Host

Name/MX Records

Priority

TTL

blank/@ (blank or @)

mx1.servermx.com

10

3600

 blank/@ (blank or @)

 mx1backup.servermx.com

20

3600 

 

DNS propagation sometimes takes several hours and because of that your MX records can't be used immediately upon submitting your changes.

(*) It is mandatory to use the priorities (10 and 20) as in the previous table, backup mx doesn't work when the priority is wrong.