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What an email alias address is and when it could be useful


EMAIL ALIAS

An alias address (also named proxy address) allows a user to receive an email that’s sent to a different email address which is not an e-mailbox. Let’s imagine it such as a predefined redirect.

Setting up an alias is pretty easy: just set the alias name in the account attributes.

SERVERMX ALIAS SETUP

WHEN & WHY USE AN ALIAS

Adding email aliases to a user is helpful for example in these cases:

- you want to keep safe your real identity and prefer to hide your real email address;

- when you manage a company organization where one person has in charge of different roles (staff, sales, pre-sales, sales-info);

- when you want to collapse different addresses to the same email address (e.g.: alan.smith, alansmith, asmith).

 

Can I set up an alias to email to multiple users?

Yes you can create a single entry point for a whole team (e.g. Sales@mydomain.com)

The alias remains one of the most flexible email features used to create the relationship between roles/functions and real user and it could be combined with further benefits with other features such as the Dropbox attachment management.

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