Help & How-to

Configure MX Records for Email Delivery - GoDaddy


You will need to point your MX records to the servermx mail servers to start sending and receiving emails. To achieve this, you need to modify the MX records on your DNS control panel.

To do this you have to follow these steps:

  1. Login to your GoDaddy DNS Manager. Select the My Account menu and choose Domains.
  2. Expand Domains and click the Manage DNS button for the domain you want to modify.
  3. The DNS Manager page will open with information regarding the existing DNS records.
  4. Scroll down to the Records section and identify the Add button to add a DNS record
  5. Select MX record from the Type drop-down menu.
  6. In the Host field, enter "@" to denote the default domain for email delivery.
  7. In the Points to field, enter mx1.servermx.com
  8. In Priority field, select 10
  9. Click "Save"
  10. Click Add again to add another MX record with value mx1backup.servermx.com under Points to and set Priority to 20.
  11. Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with servermx mail, affect email delivery and result in permanent loss of emails delivered.
  12. he MX records that should be returned should be

 

 

Name/Host

Name/MX Records

Priority

TTL

@

mx1.servermx.com

10

3600

@

 mx1backup.servermx.com

20

3600 

 

DNS propagation sometimes takes several hours and because of that your MX records can't be used immediately upon submitting your changes.

(*) It is mandatory to use the priorities (10 and 20) as in the previous table, backup mx doesn't work when the priority is wrong.

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